Working for your team & your clients

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OurVet.Shop works for your team and your clients

All your patients need food, prescription medications and other essentials you prescribe, but vet practices aren't always the primary source for pet owners. We make it easy for your clients to get what they need from YOU, their trusted vet, and reduce the admin for your team on top.

When a new order is placed, the system will even check for valid prescriptions, then takes payment and automatically processes the order. You can ensure your client’s essential reach door without having to lift a finger!

Save time for your team by cutting the need to pick and pack as well as prescription management
Streamlined workflow with automated order processing for you in the background

Manage everything in one place: prescriptions, subscriptions payments & debt collection
Automatic retrieval of client info and personalised client messages by interfacing with your PMS

Deliver a seamless customer experience

Extend healthcare beyond the practice door with a smooth journey from initial diagnosis and prescription, to easy re-ordering and treatment compliance.

By sending quick personalised payment requests clients to pay for your services remotely, so no need phone queues or waiting at reception. You can even send out debt collection requests to save time and potentially awkward conversations.

Let clients buy pet essentials directly from you, delivered straight to their door when they need them
A seamless customer experience from client reminders to ordering and home delivery

Be flexible and let clients choose from your own custom catalogue of over 200 products
Convenient 24/7 shopping for when your clients need it. 75% of all online shopping is done out of working hours!