Working for your team & your clients
OurVet.Shop makes life easier for you and your clients
All your patients need food, prescription medications and other essentials you, but vet practices aren't always the primary source for pet owners. We make it easy for your clients to get what they need from YOU, their trusted vet, and reduce admin for your practice.
By delivering directly from the wholesaler to your client and managing prescriptions electronically, we ensure your orders reach their door minimal time spent by your team!
- Save time for your team by cutting the need to pick and pack, with orders processed automatically in the background
- Electronic prescription management makes repeats a breeze and help keep your business from prescriptions in house
- Manage everything in one place from your Hub: prescriptions, recurring orders and additional payment requests
- Automatic retrieval of client info and personalised client messages by interfacing with your PMS
A simple, seamless customer experience
Extend your healthcare beyond the practice door with a smooth journey from initial diagnosis and prescription, to easy re-ordering and treatment compliance. Once in your healthcare ecosystem, they can get everything they need directly through you and delivered straight to their door.
This also means things couldn't be simpler for your practice! Clients will pay for orders through a secure portal, but you can also prompt them for additional service payments. No need for phone queues or waiting at reception. You can even send out debt collection requests to save potentially awkward conversations.
- Let clients buy what they need directly from you and delivered straight to their door, right when they need them
- A seamless customer experience clients can order from personalised links in their reminders as well as self-serve through your web shop
- Your own flexible catalogue from 1000s of products for clients to order from, without you need to the hold stuck
- Commitment free subscriptions let clients get regular deliveries of their essentials, including prescription medications
Free up hours dispensing every week for with automated home delivery and payments
Easy to manage prescriptions & product subscriptions for recurring revenue