Your shop for your clients, delivered
Make practice life easier with your own tailored service for letting clients shop directly with their trusted vets
Home delivery, subscriptions & payments in one place
Free up hours dispensing every week with automated home delivery and payments
Easy to manage prescriptions & product subscriptions for recurring revenue
Fully tailored to your practice, for your clients
Tailored & branded to your practice
It's your ready-to-go service, for your clients as part of your healthcare journey. Everything from treatment reminders to your store front and client communications is branded to your practice.
Vets simply confirm prescriptions and set repeats so future orders are automatically pre-authorised. Integration with iRecall and your PMS pre-fills client and patient information for an even easier workflow.
Customisable ready-to-go platform
Don't let your practice stock room limit you! Extend your product range without holding stock from over 2000 pre-populated products available. Or customise your catalogue and define your own prices, including delivery costs.
Reduce your stockholding
By delivering directly to clients, you can offer a full range of products from food to parasiticides without needing to hold the stock yourself. This also means no picking and packing admin for you team as well.
Personalised 24/7 online shopping
Your own web shop makes it easy for your clients to order their pet essentials with you. Get your share of online sales and recapture clients who might otherwise shop elsewhere.
Home delivery or collect from practice options
We know there are going to be situations where in-practice collection is the more convenient or preferred option. That's why we also let your clients still choose to collect directly from your practice.
Set up repeat deliveries & health plans
Let clients subscribe to individual products (food, medicines, cat litter etc.), as well as sign up to your health plans all in one place. Regular deliveries will help boost patient compliance and generate valuable recurring revenues for you.
Personalised payment links & easy debt collection
Free up your phones and avoid queues at reception! Quick personalised payment requests enable clients to pay for your services remotely in their own time. You can even send out debt collection requests, saving further time and potentially awkward conversations.
What vets say
"OurVet.Shop delivers everything we were looking for in a home delivery service for our clients. What's exciting is that it is only going to improve...
"I was surprised, about 80% of our sales were from clients had had historically not bought parasiticides from us...they are purchasing flea & tick treatments as well.
"400% increase on Flea and Worm product sales achieved in first 5 weeks of iRecall install. 200% increase on annual vaccination. Yes. Really.
"I was originally using our practice management system to send text message reminders for our anti-parasiticides...
"Our practice started using Virtual Recall for Parasiticides 6 months ago. The system is easy to set up, user friendly and our sales have...
"I have been a customer of Virtual Recall for many years, and since joining them we have seen their service boost my practice significantly. We now see the majority of...
"It's been going really well! There's no doubt virtual Recall has made a huge difference to our efficiency and clients.
"When iRecall was launched I was keen to get it installed as a 'value added service' but didn't really expect that we would see the huge uplift in sales...